Last Updated: May 2026
Introduction
Zome Accountants Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store and protect your personal information when you use our services, visit our website, contact us, or otherwise interact with us.
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable data protection laws.
Who We Are
Zome Accountants Ltd is an accountancy and business advisory practice providing accounting, taxation, payroll, bookkeeping, advisory and related professional services.
Information We Collect
We may collect and process the following information:
- Name
- Business name
- Postal address
- Email address
- Telephone number
- Date of birth
- Financial information
- Tax information
- Identification documents
- Employment information
- Information relating to services we provide to you
We may also collect technical information when you visit our website, including IP address, browser type and website usage data.
How We Collect Information
We collect information:
- Directly from you
- Through correspondence by email, telephone or post
- Through our website
- From publicly available sources
- From HM Revenue & Customs, Companies House, professional advisers or other third parties where permitted by law
How We Use Your Information
We use personal information to:
- Provide accounting, taxation and advisory services
- Manage our relationship with clients
- Verify identity and comply with anti-money laundering regulations
- Process payments and invoices
- Respond to enquiries
- Improve our services
- Meet legal and regulatory obligations
- Protect our business from fraud and other risks
Legal Basis for Processing
We process personal information under one or more of the following lawful bases:
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- Consent, where required
Sharing Your Information
We may share personal information with:
- HM Revenue & Customs
- Companies House
- Software and cloud service providers
- Professional advisers
- Regulatory bodies
- Legal authorities where required by law
We only share information where necessary and take reasonable steps to ensure it remains protected.
Data Security
We implement appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, disclosure or alteration.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal, regulatory and professional obligations.
In most cases, client records will be retained for a minimum of six years after the end of our professional relationship.
Your Rights
Under UK GDPR, you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of personal information in certain circumstances
- Restrict processing
- Object to processing
- Request transfer of your information
- Withdraw consent where processing relies on consent
To exercise any of these rights, please contact us.
Cookies
Our website may use cookies and similar technologies to improve functionality and user experience.
You can control cookies through your browser settings.
Complaints
If you are unhappy with how we handle your personal information, please contact us first so that we can try to resolve your concerns.
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):
Website: https://ico.org.uk
Telephone: 0303 123 1113
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on our website and will take effect immediately upon publication.
